1. Information We Collect


When you use RDSMMPro.in, we may collect the following personal information:


Name


Email Address




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2. How We Use Your Information


We use the collected information for the following purposes:


To process and fulfill orders


To provide customer support


To send important updates and notifications



We do not sell, trade, or share your personal data with any third parties.



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3. Data Security


We take strict security measures to protect your data. Your information is stored securely, and we do not share it with anyone.



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4. Use of Cookies & Tracking


We occasionally use Google Analytics to track website traffic and improve our services. These tracking tools may collect non-personal data such as IP addresses and browsing behavior.


You can control cookie settings through your browser.



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5. User Rights & Data Control


Users can change their account password at any time for security purposes.


Other personal data cannot be modified or deleted directly by the user. If you need any changes, you can contact our support team.




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6. Payment Security


Currently, payments on our platform are processed via QR code payments. We are working to integrate Razorpay for secure online transactions. Once added, we will update this policy accordingly.



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7. Policy Updates


We may update this Privacy Policy from time to time. Any changes will be posted on this page, and users will be notified if necessary.



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8. Cancellation & Refund Policy

Order Cancellation:

Once an order is placed on RDSMMPro.in, it cannot be canceled as our services are processed instantly.

If an order is stuck, not delivered, or pending for too long, users can contact our support team for assistance.


Refund Policy:

Refunds are only applicable in case of failed or undelivered services due to a technical issue on our end.

If a refund is approved, it will be credited to the user's wallet balance on RDSMMPro.in or returned via the original payment method.

No refunds will be provided for incorrect order details entered by the user.



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9. Shipping & Delivery Policy

Since RDSMMPro.in provides digital services (like social media promotions), there is no physical shipping involved.

Service Delivery Time:

Orders are usually processed within a few minutes to 24 hours, depending on the service selected.

Delivery time may vary due to platform updates, technical issues, or high order volumes.


Order Tracking:

Users can check their order status in the dashboard under "My Orders."

If an order is delayed beyond the estimated time, users can contact support for assistance.



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10. Contact Us

For any queries, support, or complaints, users can contact us through:

📧 Email: rdsmmpanel@gmail.com
📞 Phone: +91 7037682056

Support Hours: 10 Am to 11PM